Claims
Are you ready to make a claim?
Your policy numberThis can be found on the front of your policy document. |
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Your contact detailsPlease provide them exactly as they appear on your policy. |
Details of any relevant peopleWe'll need the information of anyone involved in the claim. |
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Any relevant documentsSuch as letters, notices or court documents. |
We're here to help.
To make a claim, contact our insurance partners at CGU on 13 24 80.
Whether you're making a claim or just have a question, agents are available 24/7 to support you.
Building and Contents claims
Note: Report theft and vandalism to the police, and keep a copy of their report.
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Car and Motorcycle claims
Note: If your car has been stolen or vandalised, inform the police and keep a copy of their report details. |
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Landlord Building and Contents claims
Note: Report theft and vandalism to the police, and keep a copy of their report. |
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Boat claims
Note: If your boat has been stolen or vandalised, inform the police and keep a copy of their report details. |
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Caravan claims
Note: If your caravan has been stolen or vandalised, inform the police and keep a copy of their report details. |
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Travel claims
Note: Required documentation could include original medical or dental reports, lodged reports regarding luggage loss, receipts, tickets and confirmation letters for cancellations etc. |
Claim tips
You can help the claims process by:
- Taking photos of damage to your property
- Keeping damaged property and items so we can inspect and assess the damage if required
- Getting in touch with us as soon as possible to make a claim
Important information
Police & Nurses Limited (bcu) ABN 69 087 651 876 AFSL/Australian Credit Licence 240701 acts under its own AFSL and under an agreement with the insurer Insurance Australia Limited ABN 11 000 016 722 trading as CGU Insurance. Any advice given is general only and does not take into account your personal objectives, financial situation or needs. Consider the Target Market Determination (TMD) and relevant Product Disclosure Statement (PDS), available here and Target Market Determinations (TMD) to see if the product is right for you.